Lesson 2: Access, Assessment and Continuity of Care (AAC)

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This lesson covers the first chapter of NABH standards “Access, Assessment and Continuity of Care”. This chapter includes the protocols for services that the organization provides, in-patient patient and outpatient services, transfers protocols and discharge protocols. This chapter focuses on well-defined continuity of care from admission to transfer or discharge of the patient. 

At the end of the lesson you will be able to understand:

1. Principles of defines and displays the healthcare services that hospital provides
2. Registration and admission process
3. Appropriate mechanism for transfer (in and out) 
4. Importance of an established initial assessment
5. Regular reassessment
6. Laboratory services provided as per the scope of services of the organization
7. Laboratory quality assurance program
8. Laboratory safety program
9. Imaging services provided as per the scope of services of the organization
10. Quality assurance program for imaging services
11. Safety program in the imaging services
12. Documented discharge process

Please click on the “Materials” tab above to review any presentations and to download any handouts for your future use.

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